Cellphone and Wireless Device Repair & Diagnostic Service.
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Mail-In Form

Please follow these procedures for all Mail-In repairs:
  1. Complete the form below. 
  2. Remove SIM and Memory Card from your device.
  3. Ship your device with its battery only (do not ship the charger, SIM or memory card unless otherwise instructed) to:
Jack's Place
Cellular Repair Center

235 East 51st Street

New York, NY 10022



You will receive and email confirmation upon completion of this form. Once your device is received, it will be diagnosed by out certified technicians and you will be contacted with estimated cost and time frame. If you have multiple devices which are being shipped please indicate that in the comments field. Please make sure you backup all the information prior shipping the device. We are not responsible for any loss of information which is caused during the repair. 
For more details or additional information please call (212)486-7090


First Name:
Last Name:
Address Street 1:
Address Street 2:
City:
Zip Code: (5 digits)
State:
Contact Phone:
Email:
Phone Manufacturer:
Phone Model:
Serial Number (ESN/IMEI):
Description of the problem:
Comments: